Frequently Asked Questions

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General Information

We offer guided tours and transfer services. Our guided tours cover Lisbon’s rich history, vibrant culture, and stunning landmarks. Our transfer services ensure smooth and convenient travel within the city, making your visit as enjoyable and hassle-free as possible.

All tours start in Lisbon, providing convenient access to explore the city’s iconic and historic sites. Detailed starting points and meeting locations will be provided upon booking confirmation to ensure you can easily find your tour guide.

Tours can be booked through our website or by emailing us at lisbon1500@gmail.com. The booking process is simple, secure, and designed to ensure a hassle-free experience from start to finish.

Yes, we offer custom tours tailored to your preferences and interests. Contact us at lisbon1500@gmail.com to discuss your specific requirements and create a personalized itinerary that meets your needs.

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Tours and Booking

The duration of each tour varies. Please refer to the specific tour page on our website for detailed information on the length and schedule of each tour, ensuring you can plan your day accordingly.

Each tour includes various features and amenities, such as entry fees, meals, and transportation. Detailed inclusions are listed on the individual tour pages, so you know exactly what to expect and can plan accordingly.

Yes, we offer tours in multiple languages. Please contact us to learn about the available language options for your chosen tour, ensuring you have a guide who speaks your preferred language.

We accept all major payment methods, including credit cards, debit cards, and online payment platforms. This ensures a smooth and convenient transaction process, making it easy for you to pay.

It is recommended to bring clothing appropriate for the weather on the day of your tour. This ensures comfort and enjoyment throughout the experience, allowing you to fully appreciate the sights and activities.

The maximum group size for our tours is 4 people, allowing for a more personalized and intimate experience for all participants. Smaller groups ensure better interaction with the guide and a more enjoyable tour.

Cancellation and Refunds

To qualify for a full refund, cancellations must be made at least two days before the scheduled tour date. No refunds are available for cancellations made within two days of the tour date, ensuring fair notice for adjustments.

Yes, we regularly update our website with special offers and promotions. Check our website frequently to take advantage of the latest deals and discounts, ensuring you get the best value for your tour.

You can contact us via email at lisbon1500@gmail.com. We strive to respond promptly to all inquiries, providing the information and assistance you need to plan your tour and answer any questions you may have.